SpaBoom System Events
Promote Your Valentine's Day with New Designs: Get Them Today!
January 31st, 2012 • Posted by Andrea Feucht • Permalink
It is time for us to give YOU a Valentine's gift: a new design to keep your Instant Gift Certificate page fresh and gorgeous. We have a new Valentine's Day IGC design, as well as a brand new Instant POP, and a new Collateral design, too! Check this lovely stripey design:
Put a fresh face on your Instant Gift Certificate page's look. No matter how much we LOVE our new designs and think you will, too, we do not force you to update. You can choose at any time to update to new designs, and because we strongly encourage you to, here's how.
The quickest way to begin showcasing those new designs is to apply our default designs in one fell swoop. View them here.
Go into your Setup Tab, then click on GC Designs on the left side of the screen. You'll see your already selected list of thumbnails.
On the left, look for the "Restore Defaults" link, and click on that. 
What does "Restore Defaults" mean? It returns GC Designs to the current default settings, replacing any name, category, popularity or hide changes that you've made. Custom designs that you've created will be left untouched. So if you have renamed a design or moved its category or hidden it, that will be undone. Any NEW design of your own is always safe.
Click OK on the next screen, and the new design will be featured on your IGC page! If you hadn't updated in a long time (or ever), you might also have a bunch of new and lovely designs across all categories.
You don't have to do anything to receive the new Instant POP or Collateral designs – just go into your Instant POP and Collateral lists, look for the new design with "2012″ in it, and print away! Enjoy, and Happy February!
Posted in Spa Gift Certificates, Spa Marketing, SpaBoom New Features, SpaBoom System Events • Comment »
Facebook Sweepstakes are back.
September 23rd, 2011 • Posted by Stef Odom • Permalink
Huzzah! If you had to suspend a Sweepstakes, please contact support to start it up again. If you weren't running a Sweepstakes — well, why not? Now is a good time to start one.
Posted in Social Media, SpaBoom System Events • 5 Comments »
What's going on with Facebook Sweepstakes?
September 19th, 2011 • Posted by Stef Odom • Permalink
Well, Facebook hasn't fixed the bug that caused our Sweepstakes app to stop working, so we've been busy totally re-writing the app. We're testing now and expect the fix to be available soon.
Posted in Social Media, SpaBoom System Events • 1 Comment »
We don't "Like" this but Facebook sweepstakes are temporarily suspended
September 1st, 2011 • Posted by Stef Odom • Permalink
Facebook introduced a bug yesterday that prevents your clients from actually entering your sweepstakes which pretty much defeats the purpose of running them. While we're working on a way around this issue, we've made it so you can't create a new Sweepstakes event. Sorry about that but it's for your own good. If you are running a sweepstakes right now, please contact support for options. Stay tuned for updates!
Posted in Social Media, SpaBoom System Events • Comment »
Scheduled downtime Midnight Saturday
January 14th, 2011 • Posted by Bill Bice • Permalink
We're upgrading servers! We're growing, and it's time for our servers to get bigger, too. It's going to take a little bit of time because it's a big upgrade, so we've chosen one of the slowest time periods of the year to do it.
SpaBoom services, including Dynamic Websites, will be unavailable starting Saturday at Midnight EST for up to 4 hours.
If you have any questions or concerns, please send us an or give us a call at 800.940.0458.
Posted in General, SpaBoom System Events • Comment »
Scheduled downtime midnight Saturday
July 29th, 2010 • Posted by Benjamin Morin • Permalink
Maintenance at SpaBoom's data center is scheduled for midnight, 12:00 a.m. EDT on Saturday, July 31, 2010 to finalize power distribution and redundancy systems upgrades that were started last November. Anticipated downtime is 4 hours or less.
SpaBoom will be keeping vigil during the downtime to bring our services back online as soon as power is restored.
If you have any questions or concerns, please send us an or give us a call at 800.940.0458.
Posted in General, SpaBoom System Events • Comment »
Authorize.Net Downtime Notification
June 3rd, 2010 • Posted by Benjamin Morin • Permalink
On Saturday, June 5, 2010, Authorize.Net will be performing planned payment gateway updates beginning at 10:30 PM Pacific time. The expected downtime is 15 minutes or less, during which the payment gateway, Merchant Interface, and all other system functionality will be inaccessible for transaction processing. If you are not using Authorize.Net processing for your SpaBoom Instant Gift Certificates, you will be unaffected. Read the Authorize.Net notification here.
If you have any questions or concerns, please send us an or give us a call at 800.940.0458.
Posted in General, SpaBoom System Events • Comment »
Scheduled downtime midnight Wednesday
April 26th, 2010 • Posted by Benjamin Morin • Permalink
Maintenance at SpaBoom's data center is scheduled for midnight, 12:00 a.m. EDT on Wednesday, April 28, 2010 for critical hardware upgrades. While the upgrade window is from 12:00 a.m. to 4:00 a.m., the anticipated downtime is 1 to 2 hours.
If you have any questions or concerns, please send us an or give us a call at 800.940.0458.
Posted in General, SpaBoom System Events • Comment »
Scheduled downtime midnight Friday
November 4th, 2009 • Posted by Benjamin Morin • Permalink
Maintenance at SpaBoom's data center is scheduled for midnight, 12:00 a.m. EST on Friday, November 6, 2009 for upgrades to their power systems. Anticipated downtime is 4 hours or less.
SpaBoom will be taking this opportunity to do maintenance to our servers and UPS systems as well.
If you have any questions or concerns, please send us an or give us a call at 800.940.0458.
Posted in General, SpaBoom System Events • 2 Comments »
Thursday's unexpected downtime
October 15th, 2009 • Posted by Benjamin Morin • Permalink
SpaBoom experienced an unscheduled outage today between 11:10 a.m. and 1:32 p.m. MDT. The downtime totaling 2 hours and 22 minutes was caused by a power surge at the data center where SpaBoom servers are located.
The surge damaged some necessary hardware and the required replacements were installed as quickly as possible. We apologize for the inconvenience and are taking steps to avoid a similar outage in the future.
If you have any questions or concerns, please send us an or give us a call at 800.940.0458.
Posted in General, SpaBoom System Events • 1 Comment »
PayPal credit card processing
September 30th, 2009 • Posted by Benjamin Morin • Permalink
On Sep 29, 11:00 PM MDT, PayPal performed an update to its credit card processing services which temporarily prevented us from successfully negotiating transactions. Late Wednesday morning, we updated our servers restoring the ability to process transactions via PayPal. If your account isn't setup to use PayPal processing, you were unaffected. We apologize for any inconvenience to you or your clients. If you have any questions, please send us an or give us a call at 800.940.0458.
Posted in General, SpaBoom System Events • 1 Comment »
(UPDATED) Rebooting firewall at 21:30 MDT
September 2nd, 2009 • Posted by Benjamin Morin • Permalink
UPDATE: All services have been restored as of 9:36 p.m. MDT. Downtime was 6 minutes.
We will be rebooting the firewall at 9:30 p.m. MDT (approximately 10 minutes from now).
The expected downtime is 10 minutes or less during which our websites, hosted websites, and administrative applications will be unavailable. We apologize for any inconvenience.
Posted in General, SpaBoom System Events • Comment »
Server Updates
May 13th, 2008 • Posted by Benjamin Morin • Permalink
SpaBoom servers will be taken down Saturday, May 17th, 2008 at 12:00am MDT to perform security and system updates. The expected downtime is 90 minutes or less.
During this time, you will be unable to login to SpaBoom, linked-in Gift Certificate pages and Dynamic Websites will be unavailable. If you have any questions or concerns, please feel free to support.
Posted in General, SpaBoom System Events • 2 Comments »
Vista still isn't worth the trouble
September 19th, 2007 • Posted by Benjamin Morin • Permalink
We first mentioned it in January and then again in April. Our opinion is still unchanged: Windows Vista still isn't worth the trouble of upgrading. But you still don't have to take our word for it. Joel Spolsky weighs in at his Joel on Software blog…
Posted in General, SpaBoom System Events • 2 Comments »
Daylight Saving Time System Update
March 9th, 2007 • Posted by Benjamin Morin • Permalink
SpaBoom's servers will be taken down Sunday, March 11th, 2007 at 12:30 a.m. MST to perform system updates to our servers' time zone information database. The expected downtime is 30 minutes or less.
The Energy Policy Act of 2005 extends the length of Daylight Saving Time (DST) beginning in 2007. Accordingly, DST will begin three weeks earlier than in the past, beginning on Sunday, March 11, 2007 and will end one week later on Sunday, November 4, 2007.
If you're up at that time of night and you're really sad because you can't get into your SpaBoom account, you might use that time to check if your own computer needs to be updated. There's a good chance it does.
For more information:
Apple Macintosh users can read About Daylight Saving Time changes in 2007.
Microsoft Windows users can read Daylight Saving Time Help and Support Center.
Posted in General, SpaBoom System Events • Comment »