SpaBoom Online Booking

Clients love the new Waterfalls Day Spa website. It is easy to navigate and is packed with valuable information that will enhance a client’s entire spa experience. They can easily book spa appointments, purchase instant gift certificates and check out recent reviews right from the home page. The day spa offers a variety of ongoing skin and beauty workshops for clients. They can learn how to protect their skin during the cold winter months or test out new makeup looks for the holidays.

The Waterfalls Day Spa is located within the historic Middlebury Inn in Vermont. The Inn offers visitors a welcoming stay in a vibrant college town that is steeped in character and beauty. Waterfalls Day Spa offers a variety of spa services for locals and guests with a focus on relaxation, rejuvenation and helping clients maintain healthy skin. They also offer a full range of bridal services, including facial and bridal makeup packages, hair and eyelash application, everything a bride needs to feel ready and beautiful on their wedding day. The day spa is party central, with Glittericious and No Boys Allowed birthday party packages for girls 7-14. These creative parties allow birthday girls to be superstars and provide a creative option for parents seeking a unique birthday party.

The Day Spa succeeds in offering their clients a variety of spa options. There is an entire page on the website devoted to specials and events at the spa. The Day Spa utilizes SpaBoom default campaigns and have a variety of workshops for clients to choose from, even better they can share it on Facebook.

The Waterfalls Day spa offers soothing and relaxing experiences from the moment clients enter the spa. They create an environment that melts away the stress and ensures that clients feel happy and relaxed throughout their entire spa experience.

Posted in General, Spa Website Design, SpaBoom Dynamic Websites, SpaBoom Online Booking • Comment »

GiGi’s Elite Spa is a serene and tranquil retreat in Chicago, Illinois. The spa has launched their new website packed with SpaBoom’s fully integrated online marketing capability including easy management of their website content and graphics, online booking, email marketing, social media, SEO, online menus, branded Instant Gift Certificates, and special events, all within a single login.

There is a warmth to Gi Gi's Elite Spa; it serves as a place to reconnect mind, body and spirit. Clients come to relax, meditate, find peace and receive nothing shy of pure pampering. There is a focus on tailoring each client’s treatments to meet their specific needs, to revitalize their mind using the best natural products from GiGi’s own Creations product line.

Owner Gloria Gholston has her own product line made exclusively for her day spa clients. Gloria knows her customers. “Today customers are on a quest to have healthier and softer skin, so I created products equipped with the finest natural ingredients like Emu Oil, Aloe Butter, Olive Oil, Grape Seed, Shea Butter and Vitamin E. It nourishes the skin and the chamomile, sandalwood and lavender scents provide aromatherapy for the soul,” says Gloria.

Because the spa website is now fully integrated, it has streamlined the entire marketing process, which means Gloria can put even more focus and attention on clients, developing her product line and running her business.

Gloria’s serene day spa offers a cozy, comfortable and holistic environment with three elegant treatment rooms, one meditation area and a party room for special occasions. Her staff of trained estheticians and therapists prides themselves on providing the ultimate spa experience for each client. The spa offers a wide range of services including facials, massage therapy, body treatments, waxing, manicures and pedicures and a variety of special packages.

Posted in Creating Customers, General, Social Media, Spa Business Management, Spa Gift Certificates, Spa Marketing, Spa Search Engine Optimization (SEO), Spa Technology, SpaBoom Online Booking • Comment »

Estrellas Moroccan Spa is a luxury day spa in the heart of historic downtown Santa Fe, New Mexico. The beautiful high desert landscape goes hand in hand with this elegant spa, a true oasis of luxury and harmony. The spa has mastered the art of detail; every element is considered, setting a high standard for each individual spa experience from start to finish. Estrellas Moroccan Spa’s fabulous atmosphere is exotic and peaceful, setting the tone for magical spa treatments.

Estrellas Moroccan Spa challenged SpaBoom with building a website that would help their business generate more traffic and deliver more sales. The spa’s old website was difficult to find online, a challenge to navigate and was not generating the traffic the spa intuitively knew they should be getting.

The new Estrellas Moroccan Spa website establishes a heightened presence and it’s online marketing capability will continue to generate more traffic and revenue over time. The spa’s new website includes easy management of their website content and graphics, online booking, email marketing, social media, SEO, online menus, branded Instant Gift Certificates, and special events, all within a single login.

SpaBoom’s events feature allows Estrellas to consistently add new, rich web content that can instantly post to Facebook and Twitter. Each new event the spa regularly adds to the homepage is relevant information for visitors, optimized for search to enhance their search rank and increases the spa’s visibility and sales online. SpaBoom’s booking with confirmations has increased the spa’s appointments and the increased traffic has substantially increased instant gift certificate sales since going live in March.

Because this website is now integrated, it has streamlined the spas entire marketing process, which means they can put even more energy and focus on creating a unique spa experience for their clients. Their passion for the healing work of massage and their tailored approach make them a special destination spa.

Posted in Creating Customers, General, Social Media, Spa Business Management, Spa Gift Certificates, Spa Marketing, Spa Search Engine Optimization (SEO), Spa Technology, Spa Website Design, SpaBoom Dynamic Websites, SpaBoom Online Booking • Comment »

I confess, I almost always forget to leave reviews for purchases from individual sellers on Amazon, for hotel stays, even *gasp* spa visits. Usually I'm a little rushed when I complete my purchase or am on my way out of the business, so I figure I will take care of it later.

Sound familiar?

But later on, I get that tiny nudge in the form of an email, and usually at that point I can find the time to do the review.  I know my input can be helpful for other consumers, and it gives the business good feedback.  But I need the reminder — most times.

Now, SpaBoom can remind your clients, too.  If you use reviews as a means to track how you're doing, this is a perfect chance to gather more from your clients.

Because your IGC purchasers are already asked, when they complete their transaction, if they'd like to review the experience, we're taking that hint just one step further.  Here's what will happen (only if you have email marketing turned on):  if your client has not submitted a review in the last year, and they've requested an appointment OR redeemed a gift certificate in the last 3 days, we will send them a quick little email to see if they'd like to submit a review.

So that they'll not feel bombarded, we will NOT send them a "Request Review" email if they've received one in the last three months — you won't catch Amazon being that unobtrusive!

To simplify:  has your client interacted with you in the last 3 days via gift certificate or appointment?  If yes, have we emailed them in the last 3 months?  If no, have they submitted a review in the last year?  If no, we send them that review reminder.  Simple, easy.

The setting is in the Marketing Tab, under Marketing Settings, if you need to disable it in the future.

Posted in Spa Gift Certificates, Spa Marketing, SpaBoom New Features, SpaBoom Online Booking • 2 Comments »

Unless you have a process for managing leads and aligning them with your advertising, relationship marketing and customer service efforts you are most certainly letting some get away. It has never been more important to address every lead available to increase your customer base and reach revenue goals.

Often, relationships with customers start online, long before they enter your spa. Giving online visitors control, speed and multiple routes of communication with your spa will result in more leads and opportunities to make them clients.

Create a structure, template, for handling leads with a goal to make them long-term clients. Capture as much SpaBoom Instant Gift Certificate and online booking statistics about your customers from the beginning. Your contact list is gold, critical to the success of your spa.

SpaBoom’s free online booking allows clients to book when it is convenient for them, 24/7. It records important client information and presents an opportunity for your spa to follow up with them regarding their appointment. Online booking can be an important lead generator for your spa but you must set up employee training and protocol to maximize results.

Instant Gift Certificates are an important solution for gift givers who may never enter your spa, ever. That said, they are extremely important and should be engaged and nurtured as valuable customers.

Make sure you are managing the gift-givers online experience with your spa. Consistently create holiday specials, like BOGO, and promotions that might lead to additional gift purchases. These customers will benefit from email communications, last minute gift ideas and will respond to package offers.

Customers are increasingly using social media, Facebook and Twitter, as vehicles for technical support, search and spa information. These customers use technology to make their lives easier and demand information the way they want it, online.

It is important to use social media to build and manage client interactions. SpaBoom has streamlined the process with automated event posting from your SpaBoom account to both Twitter and Facebook.

Customer interactions with your spa are critical and provide information that can customize their spa experiences, make your spa more responsive and improve your spa’s overall performance.

Posted in Creating Customers, General, Social Media, Spa Business Management, Spa Gift Certificates, SpaBoom Online Booking • 1 Comment »

My husband’s family has been in sporting goods retail for over 70 years. His grandfather started off in 1939 with one of those downtown gun, tackle and camera shops that evolved over the years into a top 100 specialty outdoor, ski and bike retailer.

I have witnessed brazen, unrelenting, and impressive competitive intelligence carried out by my beloved family members over many years. I witnessed moments of poised incredulity from them when a sales person found one of them “lost” in the back room. Their zealous observation, consistent monitoring and extensive relationships within sporting goods set them apart from many competitors. Their respect for the industry and passion for outdoor sports drove their success.

There is an art to competitive intelligence, finesse to uncovering valuable information that can be used to gain a competitive edge in the marketplace. Countless changes and improvements were made in the family business based on the competitive intelligence they uncovered. It improved every aspect of the business including marketing efforts, product assortments and customer service.

Keeping tabs on your competition has never been more important and I am happy to say that SpaBoom clients are very aware of their rivals. In a recent, SpaBoom Blog post about Massage Envy’s (ME) foray into facials, I was impressed with the level of intelligence and sharing that went on among those who left a comment.

Many SpaBoom clients see these large spa concepts setting up shop in their neighborhoods and they are taking action. These local spa owners are making appointments at ME, experiencing the facials themselves, and comparing it with the treatment experience at their spa. They are monitoring their competitor's marketing efforts, analyzing their overhead and using that information to develop more specialized spa services.

In addition, these day spas are reevaluating their product relationships and requiring support from specialized vendors that have no intention of selling their products in Sephora or ME. They are creating unique services and re-instituting strong employee training programs that will distinguish their spa from the competition.

At SpaBoom, we have seen an increase in the use of our marketing tools, the online booking application and our spas are adding the Joy of Spa Badge to their website at a record pace. This all flows into the spas efforts to differentiate themselves, take part in the Joy of Spa Directory and find unique ways to reach their target spa customers.

Given all the changes in the marketplace, an influx of national spa concepts invading cities all over the country, local day spas need to get savvy about monitoring their neighbors around town. Ultimately, competitive intelligence is useless unless the information is used to take action and create an advantage for your spa business.

Posted in Creating Customers, General, Joy of Spa, Spa Business Management, Spa Marketing, SpaBoom Online Booking • Comment »

Nadine is a classic entrepreneur. When I met her at IECSC in New York she was so enthusiastic, she is the driven owner of C.B.N.’s Mobile Day Spa. I only spoke with her briefly, but it took very little time to see that she was insightful, decisive and really good at running her spa business.

Nadine takes advantage of every possible SpaBoom marketing tool to make her business more successful. As a result, her business is thriving. She is always willing to try, to see how a tool will improve her business processes and help increase her revenue. She is just not wired to sit back, so there is no hesitation, she brims with confidence about her spa business because she runs it so effectively and intuitively.

Nadine was an early adopter of Facebook and Twitter; she has regularly posted events, specials and inspiring information to benefit her online clients. SpaBoom’s new automated Twitter and Facebook tool allows Nadine to automatically post events quickly and efficiently, it is a huge timesaver because it streamlines the whole social media process for the spa.

C.B.N.’s Mobile Day Spa is a Joy of Spa Member, she is listed in the directory and her Mother’s Day specials are easily accessible because she knows how it can help her business. She has added the Joy of Spa badge to her website so each time a client clicks on it to purchase an Instant Gift Certificate she benefits, even if it is not to her spa!

Nadine inspires immediate trust, an obvious cornerstone for running a successful business but rare to be so apparent in a young entrepreneur. She experiences true satisfaction from being part of her spa clients' lives. To her, it is an opportunity to share in her clients' happiest moments and she derives immense satisfaction from it.

Nadine’s success has evolved from a lifetime of hard work and dedication to a dream, to own her own business. Starting in her early 20s, has owned a series of small businesses, each evolving into something bigger and ultimately it led to opening C.B.N’s Mobile Day Spa.

Nadine’s Business Strategies:

• Use every possible tool to your business’s advantage.
• Always be on the lookout for new opportunities for your spa business. Once you see an opportunity, seize it and let it grow.
• Nadine’s businesses grew by word of mouth. Be willing to get out there and promote your business, one client at a time.
• Use all your resources. SpaBoom Instant Gift Certificates have been a major part of Nadine’s business; it is useful because clients can send a gift when it is convenient for them.
• SpaBoom online booking offers a personal touch, it gives clients the control they want to book online. It is easy and fast for them and streamlines the booking process.

Nadine’s advice: Be creative; do not rest on your laurels. Once your day spa is self-sustaining you must keep going, improving and not become stale. Always be willing to take your business to the next level. Try something new or add something to the business that will differentiate your spa from the competition.

Posted in Blogroll, Creating Customers, General, Joy of Spa, Joy of Spa Gift Certificates, Social Media, Spa Business Management, Spa Gift Certificates, Spa Marketing, SpaBoom Online Booking • Comment »

My analytical mindset always gets excited when we expand the capabilities of our built-in Reports.

As you build up your momentum for the spring holidays, you can ponder your previous sales peaks and valleys and manage your online bookings with ease.  Here's a roundup of our changes:

1. All reports now have "remember" ability – the last view you had of any report is the view you'll come back to.  I like to group my IGCs by Month for the current year, so that's how I will always first see that report.  Perfect!
2. IGC Analysis report – take a quick peek at your trends and client behavior – how many GCs are mailed, which are existing clients . . . all kinds of great information.  This is a detailed version of the snapshot you see in your Dashboard.
3. Booking With Confirmation – this brand new report shows you tons of statistics on your success in booking clients for appointments, from existing client percentages to the dollar amounts represented.   Below is a screenshot of our new Booking report.

Let us know if you have any questions, and happy analyzing!

Posted in Spa Gift Certificates, SpaBoom New Features, SpaBoom Online Booking • Comment »

Create a special Mother’s Day package.

A spa package solves a problem for the gift-giver. It encourages a sale because your spa has created an instant solution that is easier, faster and more streamlined than traditional gifts. In addition, spa packages have a 15% higher average transaction than non-package sellers.

Automatically Post Mother’s Day events to your spa’s Facebook and Twitter page.

SpaBoom has eliminated the hassle of posting all your events to Facebook and Twitter by automating the process. Now, when you set up events in SpaBoom you will have a new option, to send it to social media. To learn more,
read this blog post.

Add the Joy of Spa badge to your website and get additional revenue for the spa.

Your online clients can now purchase instant gift certificates for distant friends and family right from your website. Add the Joy of Spa badge to your website, when a client clicks on it to find a gift for someone across the country, you receive cash if they purchase a Joy of Spa gift certificate. It is an easy way to increase revenue during Mother’s Day. To learn more, read this blog post.

Create a Mother’s Day event, show it prominently on your website.

Keep all Mother’s Day events, promotions, instant gift certificates accessible and upfront on your spa website. Make it easy to see and give customers the direct means to take action and make a purchase.

Promote online instant gifts on the spa door and reception area.

In-spa point of purchase should direct customers to your spa website to purchase instant spa gifts for friends and family.

Post the Joy of Spa sticker on your door and add the badge to your website. It is free and adds your spa to its national spa directory. It is designed to send online traffic your way. For more information, see this blog post.

Update your spa’s voice mail.

Update your voice mail and tell callers about the spa’s online gift capacity in the first sentence before they hang up.

Free up your staff with Free online booking.

A ringing phone pulls the staff’s attention away from current clients to speak to potentials clients. An ideal solution is to completely move appointments away from the front desk. SpaBoom’s free online booking, substantially reduces the need for the front desk to address reservations requests on the phone. Instead they can focus on re-booking clients, enticing them with Mother’s Day specials, instant gift certificates and promotions designed to get them coming back.

Use Free email marketing.

SpaBoom email marketing is free, incredibly effective and a great tool for communicating with clients about great promotions and events. If you have a client email list you should be using it to communicate with clients for Mothers Day. SpaBoom has Mother’s Day campaigns set-up and ready for spas to use immediately. Click for more information on SpaBoom email and getting started.

Try the Buy-One-Get-One-Free (BOGO) feature.

The SpaBoom BOGO feature allows your spa to offer a free gift certificate (G.C.) when your online customer purchases a gift certificate. This means that the free G.C. goes to the purchaser, encouraging another spa client visit and more revenue for your spa. For more information, check out this blog post.

Use percentage discount tool for instant gift certificates.

Want to give consumers a little push to choose your spa gift over another this Mothers Day? Try the super-easy to run percentage discount specials for your Instant Gift Certificates. To set it up go to this blog post.

Make sure customers know your spa offers fantastic gift options for mothers by promoting online instant gift solutions, highlight spa service packages and specials designed for their buying convenience. Align your spa with simple, easy and last minute gift solutions for Mothers Day and customers will be back for the next holiday.

Posted in General, Joy of Spa, Joy of Spa Gift Certificates, Social Media, Spa Business Management, Spa Gift Certificates, Spa Marketing, SpaBoom Online Booking • 3 Comments »

We love disruptive technology that helps businesses do their job better, faster and more efficiently. A new service, currently available only with iPads, demonstrates just such a technology. It's new, so there's no established track record as of yet; time will tell, as with all cool, new technology!

Square, a cash register application for the new iPad will do just that, by allowing spa clients to pay and tip all while seamlessly calculating tax, tracking sales and making transaction fees more transparent for small businesses. Square allows a massage therapist, mobile spa or small business take credit card payments with the iPad (and the iPhone in about a month).

• It takes a finger signature on screen.
• Generates email or SMS receipts that can be accessed securely.
• Tipping is a breeze with their intuitive tip calculator.
• Square will tell you how many times a customer has used your services so reward them, by all means!
• Computes sales tax and provides online dashboard to track sales.
• Transaction fees are transparent for business owners.

The result is a movable, portable cash register mechanism, ideal for individual massage therapists, day spas and salons that want streamlined solution or mobile device. Spas will see this application get better and better over time but without the hardware switch-off that many small businesses regularly endure.

It is cool to think how beautiful and extremely portable the iPad makes SpaBoom too. A massage therapists can manage instant gift certificates, rebook clients and keep track of email campaigns while on the go.

Even better news! Register to WIN an iPad in Las Vegas!

Come by the SpaBoom booth (#2418) at the IECSC show in Las Vegas and play with our new toy, the iPad. While you are there, register to win! Drawing will take place at the end of the show.

Posted in General, Spa Business Management, Spa Gift Certificates, Spa Marketing, SpaBoom Online Booking • Comment »

On display in a Paris storefront window sits the most breathtaking, resplendent 5” python platform shoes. Yes, they would take a significant bite out of any budget but they dazzle and flash in your mind as you imagine walking them down the Boulevard. The sting of reality that will suddenly clamp down hard is designed to remind you that logical needs must be met, despite the desire and captivation of those barely plausible stilts.

Building an e-commerce website for your spa is one of the most important decisions you will make for your business and your head must be wrapped in the needs of the business rather than the opportunity to dazzle and Flash.

Stand out by designing a website that meets the needs of your customers and builds revenue for your business. It all starts by asking yourself what you really need from a spa website. Unraveling your wants from your needs will give you the insight to build an effective website and put you in control to drive your spa business toward success.

An e-commerce spa website needs:

• Simple and logical navigation. Consumers are experienced in quickly finding what they need online. If the process is even slightly slow or challenging to navigate they will move on to a website that is straightforward. Make sure online customers can find what they need on your spa website right from the homepage including gift certificate purchases, appointment booking and spa treatment menus.
• Focus on what’s being sold. Don’t overwhelm online customers with Flash and dazzling graphics. The idea is to keep their attention and make it easy to take action by making a purchase or booking an appointment so any distraction from that goal is diminishing the websites effectiveness.
• Simple to update and add content. This means you need to be in control and keep the ability to update the website yourself. It will give you the flexibility to improve and refine your website to better meet customers needs over time. Adding content on a regular basis can improve your SEO (Search Engine Optimization), which makes it easier for customers to find you online.
• Streamline your business. Build a website with the capacity to book reservations and purchase online. It will free up your front desk and allow them to focus on the customers currently in the spa. If you really want to watch your rebooking rate go up, move phone reservations away from the front desk entirely and use online booking to manage the process.
• Combine email/transactional capabilities. Imagine having built-in email marketing tools that allow you to email current clients and give them the ability to make a purchase right from the email. Email marketing is one of the most effective and least costly communication tools available today.
• An e-commerce website must be reasonably priced. Be wary of web developers who tell you they can build a website for a few thousand dollars. Guaranteed, it will take a year or more to design, build and go live with your website. Each revision will result in additional charges and once the website goes live no one in the organization will be able to manage it. Changes and updates to the website will be completed by the original developer who will bill you more each month.

  Reality often stings, but if you catch its drift in time it can save you from making a terrible mistake. Next time you check out your competitor's dazzling website, take notice of the Flash and pizzazz and feel confident that online customers won’t be waiting to watch the show download. They have moved on to a better, more effective website, yours.

Don't let the prospect of building a website with the attributes we've mentioned intimidate you. SpaBoom's Dynamic Websites deliver all of these, with ease, beauty and within budget.

Posted in General, Spa Gift Certificates, Spa Marketing, Spa Website Design, SpaBoom Online Booking • 6 Comments »

A Dynamic Website to Build a Spa’s Brand

One of the most challenging tasks facing an entrepreneur is defining and refining a unique vision for their business. Sometimes the description doesn’t come without a wrenching, hard fought process that ekes out something less than desired.

Valerie Walton, owner of Urban Escape Massage and Bodywork is an exception because she knows exactly how she wants clients to feel when they enter her new spa. The new spa website perfectly reflects Valerie’s vision because she so clearly understands what she wants to communicate. That came through in early meetings with the SpaBoom dynamic website staff.

It is an amazing experience to work with someone like Valerie, seeing her clear vision come to life is a fantastic experience for me as well, says SpaBoom's Janell Loving.

Urban Escape Massage and Bodywork is founded on the philosophy that incorporating consistent massage and spa treatments into her clients' lives will positively impact and enhance their lifelong wellness. Valerie’s goal is to help her clients, no matter the age, incorporate consistent massage for improved health and also provide them with a sanctuary of tranquility and relaxation.

Valerie needed a flexible website for her new spa to increase visibility and build her spa brand. First SpaBoom worked with Valerie to develop and bring the Urban Escape Massage and Bodywork logo to life. Once it was complete, Valerie developed content for the website that reflects the experience she wants clients to have during their treatments. Her ability to generate revenue through online gift certificates and to utilize SpaBoom’s online booking tools also gives Valerie’s online customers more control.

SpaBoom continues to work with Valerie to refine her spa website to ensure she utilizes all of the SpaBoom marketing tools. The SpaBoom staff identified four areas where they might provide Valerie with continued guidance to help her improve website traffic and increase revenue for her business:

• Show Valerie how to add treatment specials to her SpaBoom Dynamic website.
• Leverage her client email list and utilize the SpaBoom email-marketing tool.
• Improve search results by optimizing her website. This would include adding relevant content and links and by incorporating spa keywords to existing content.
• Turn on the SpaBoom blog feature allowing Valerie to add content, utilize spa keywords and build her spa brand. She can post relevant articles and provide valuable information to her clients about massage and bodywork.

Posted in Spa Gift Certificates, Spa Marketing, Spa Website Design, SpaBoom Dynamic Websites, SpaBoom Online Booking • Comment »

Your front desk is a busy place and a critical touch point for most spa clients as they enter and leave your spa. The attention and service the front staff provides to spa clients in those pivotal moments is critical to your success. If the front staff can focus on your spa clients to rebook appointments, sell products, and tackling issues as they arise, your customers get better service and you make more money.

Move Spa Reservations Away from Front Desk

A ringing phone pulls your staff’s attention away from current clients to speak to potentials clients. The ideal solution is to completely move appointments to a call center away from the front desk, but many small spas don’t have the budget to accomplish it. Alternatively, many spa clients utilize SpaBoom's Online Booking, which reduces the need for the front desk to address reservation requests via phone. It increases your staff’s efficiency and revenue by allowing them to take care of current clients, rebook and sell retail product.

The SpaBoom booking program collects all the information your spa needs to book an appointment including credit card information. The SpaBoom platform is secure and PCI compliant so you don’t need to worry about having clients share their credit card information. It puts the control in your hands and fits the needs of your spa.

Online consumers expect ease and simplicity when it comes to making a spa reservation. Utilizing the SpaBoom online booking program makes it easy and simple to book a reservation and it will keep your customers coming back again and again. SpaBoom booking allows clients to interact with your spa the way they want every time they visit your spa website.

Free is a beautiful thing especially when you receive an online tool proven to build your business. Existing SpaBoom booking clients tell us that moving reservations away from the front desk has a dramatic improvement on rebooking rates and ultimately increases the spa’s revenue. Did I mention it is FREE?

Posted in General, Spa Business Management, SpaBoom New Features, SpaBoom Online Booking • 1 Comment »