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Millennium by Harms

Harms User Conference coming up!

May 3rd, 2007 • Posted by SpaBoom Staff • Permalink

For all of those Harms Millennium customers out there, Harms' User Group Conference is almost here. It's being held in Doral Golf Resort & Spa, Miami, Florida, from July 22nd to the 24th.

Some of us from SpaBoom will be there, speaking on Monday, July 23rd at 12:45pm to 2:45pm. Our topic is Gift Certificates: What the Winners are Doing! I'm very excited about this class, because it gives me an excuse to look at our most successful customers, summarizing and synthesizing to determine what makes an organization successful in selling gift certificates. Yes, we'll be sure to post our results in the SpaBoom Blog after the class, and no, we will never intentionally release any private or sensitive information about our customers.

Here's the official course description for the SpaBoom course:

With over 1,200 spas and salons in the US selling SpaBoom-enabled Instant Gift Certificates on the Internet, SpaBoom has learned a few things. In two segments, SpaBoom will provide an overview of the legal, financial and accounting issues around gift certificates; then highlight the winning strategies utilized by those spas and salons that are consistently the top sellers in the United States. You will learn how simple changes to your website can have a dramatic impact on sales. You'll learn how your services menu and its descriptions can boost sales. You'll learn valuable tips-and-tricks you can take back to your organization for immediate impacts to your bottom-line!

Posted in General, Millennium by Harms • Comment »

SpaBoom and Millennium: A Match Made in Heaven!

April 4th, 2007 • Posted by SpaBoom Staff • Permalink

We sincerely appreciate everyone's patience as we've worked out the kinks and beta tested the integration between SpaBoom and Millennium. Today we're proud to announce that we've moved into production!

What are the benefits?

Almost one-half of gift certificate customers wait until the last 48 hours of a holiday or event before purchasing their gift. SpaBoom clients have the ability to sell to these last-minute buyers.

  • Sell more gift certificates by making them instantly available on your website. It's fast and easy for your clients to choose a gift certificate, preview it, and then email or print it immediately.
  • Increase out-of-town and last minute sales.
  • Save staff time — no filling out certificates and mailing by hand.
  • Beautiful designs are automatically branded with your logo.
  • Mimics the look-and-feel of your existing website.
  • Gift certificate sales are automatically transferred to your Millennium database.

What are the caveats or issues?

The three biggest caveats are:

  • SpaBoom does NOT send credit card information to Millennium. You will still need to process credit cards manually, or through an online merchant account. More information is available.
  • Client matching. SpaBoom attempts to match GC buyers with an email address. If no match can be found, a new client record is created for the buyer in your Millennium database. SpaBoom does NOT attempt to match GC recipients. So, a new client record is created for all new GC recipients in your Millennium database.
  • Network adjustment. SpaBoom will need to reach your Millennium machine over the Internet, which may require some adjustments to your local network. To do this safely, securely and effectively, this may require the services of a network engineer or IT person.

We have additional information in our Post Install Q&A, as well as our implementation guide. For more information about Millennium, please check out the Harms Website.

Remember, our client services team is hear to help you! Call us at 800-940-0458, x2, for assistance, questions or guidance!

Posted in General, Millennium by Harms, SpaBoom New Features • 4 Comments »

We've entered Beta testing with Harms Millennium!

February 11th, 2007 • Posted by SpaBoom Staff • Permalink

Today, we make the integration of two great spa software companies a reality! SpaBoom now sends your Instant Gift Certificate sales transactions directly into your Harms Millennium software, using a special GC-SDK created by Harms!

How does this work? Assuming all of the requirements are met, and you perform the setup steps, SpaBoom will send all the Instant GC information to your Millennium system.

One big caveat is CC information, as opposed to GC information. Due to onerous CC rules by the credit card companies, SpaBoom does NOT send CC information into Millennium. This means you cannot use Millennium to process the CC's obtained from your SpaBoom sales. SpaBoom has a number of CC processing options available. Please contact SpaBoom for assistance or questions regarding CC options.

Today, we enter beta testing, with the intent to release this to all our customers within two or three weeks.

Please be sure to tell us if you're a Harms Millennium customer, and would like SpaBoom to automatically send your Instant Gift Certificate sales into Millennium!

Posted in General, Millennium by Harms, Spa Business Management, Spa Gift Certificates, SpaBoom New Features • 8 Comments »

Harms and SpaBoom working in harmony!

November 22nd, 2006 • Posted by Stephany Toman • Permalink

We're pleased to announce we've integrated SpaBoom Instant Gift Certificates with Millennium by Harms, and the result is seamless gift certificate management for Harms users. Your gift certificate data flows smoothly into Millennium, allowing you access to all that you need to operate with the best information possible at your fingertips. The integration is in place, so stand by for additional details — we'll be providing them shortly!

“Our products complement one another nicely,” said John Harms, Founder, Harms Software. “SpaBoom's powerful Instant Gift Certificates coupled with our strong front desk management efficiency extend our clients' abilities to take full advantage of sales opportunities — in house or online. Clients expend absolutely no more effort, yet receive the benefit of enhanced revenues by capturing the online gift certificate sales they've been missing before now.”

Millennium's Software Developer Kit (SDK) makes it possible for innovative technologies like SpaBoom's to bring additional, valuable spa management functionality through the Millennium interface. Smooth operations and increased revenues mean significant time savings and more peace of mind for very busy spa and salon owners and managers.

About Harms

Since 1987, Harms Software Inc. has been leading the way with management software for the beauty industry. With its full line of Millennium™ software products, Harms understands the needs of the beauty industry today and the direction it will take tomorrow. Recognizing that not every business is the same, Harms offers software packages ranging from the Small Business Edition up to the Platinum Edition, Millennium Central Office, Millennium AccountSync™, and the new Millennium mini, just to name a few. Each software package has a customized level of functionality designed to meet specific business needs. And now, you can increase sales with instant, online gift certificates that integrate directly with the Millennium Point of Sale system.

To learn more, please visit www.harms-software.com or call 888-813-2141.

Posted in Millennium by Harms, SpaBoom New Features • 2 Comments »