"When I Say Instant, I Mean Instant"
March 2nd, 2009 • Posted by Spa Kat • Permalink
Sheila Wysocki is the hardworking and successful owner of The Spa of Cool Springs, in Franklin, Tennessee. She has watched her revenue grow instantly using Instant Gift Certificates and by working with SpaBoom to build a Dynamic website for her spa business.
Sheila revealed that when she first saw the SpaBoom booth at a show she walked past it several times. "I was intimidated by it, it was too overwhelming," says Sheila.
But when Sheila finally met our sales team she intuitively sensed that SpaBoom’s online Instant Gift Certificate platform would be a revenue generator for her spa business. She was not computer savvy at the time but said that,
When Sheila decided to build a new website for her spa, The Spa of Cool Springs, she wanted it to be simple for clients and a revenue generator for her business. She looked all over and settled on a SpaBoom Dynamic website. Building her website was the first step.
"Building a Dynamic website for a client is an ongoing relationship. We care about our customers and want them to succeed in their spa business", says Janell Loving, SpaBoom project manager. "Sheila knows everyone here and we love to hear from her when she has a question."
Like all great entrepreneurs Sheila has taken time to learn about growing her online spa business. For her, building her new website was fun and exciting. She can update content, optimize her website and keep her customers informed with accurate and up-to-date information. "Many times, spa owners are not computer savvy and they need help. But it is amazing how much we can learn over time," says Sheila. She works hard to make sure every Cool Springs spa client hears about the spa website. Clients are directed to the website to make purchases when its not convenient to come into the spa.
Sheila is now using the SpaBoom email-marketing tool. She worked with the SpaBoom team to upload her list and to get ready for action. Sheila really appreciates that every time she has a problem she can call and know that she will be helped. "Teaching SpaBoom website customers to use the email-marketing tools is critical. If we can help them understand how to use the tools they will see their online gift revenue grow," says Stephany Toman, SpaBoom's Director of Marketing.
Sheila’s advice to spa owners?
• Trackback • Posted in General, Spa Marketing, Spa Website Design
If it weren't for SpaBoom and Instant Gift Certificates, we would not have had a good portion of these gift certificate clients. Our reviews are wonderful and when people call and our hours don't coincide with theirs, they're thrilled when we tell them they can go online and purchase their certificates. Being able to change specials as well as the appearance is great and not being totally computer savvy, even I make it work.
Thank you, SpaBoom and keep up the great work.