http://www.spaboomblog.com/2008/hiring-is-like-a-three-leg-stool Online marketing for spas, salons and massage therapists Fri, 05 Dec 2008 09:56:04 +0000 http://wordpress.org/?v=2.2.1 http://www.spaboomblog.com/2008/hiring-is-like-a-three-leg-stool#comment-22454 Amber Thu, 31 Jan 2008 16:44:28 +0000 http://www.spaboomblog.com/2008/hiring-is-like-a-three-leg-stool#comment-22454 What you are saying sounds great but obviously there are more pieces to client retention than this. I own my own spa and I do wonder about why my client retention isn't higher when I have a sublet therapist who "PUFFS" her work up with medical alliances, charges resort prices, and will talk bad about her clients behind them, yet she is solidly booked 8 a.m.--9 p.m., 6 days a week!!! Do good guys really finish last... and what about karma? What you are saying sounds great but obviously there are more pieces to client retention than this. I own my own spa and I do wonder about why my client retention isn't higher when I have a sublet therapist who "PUFFS" her work up with medical alliances, charges resort prices, and will talk bad about her clients behind them, yet she is solidly booked 8 a.m.–9 p.m., 6 days a week!!! Do good guys really finish last… and what about karma?

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