SpaBoom and Millennium: A Match Made in Heaven!
April 4th, 2007 • Posted by Larry Donahue • Permalink
We sincerely appreciate everyone's patience as we've worked out the kinks and beta tested the integration between SpaBoom and Millennium. Today we're proud to announce that we've moved into production!
What are the benefits?
Almost one-half of gift certificate customers wait until the last 48 hours of a holiday or event before purchasing their gift. SpaBoom clients have the ability to sell to these last-minute buyers.
- Sell more gift certificates by making them instantly available on your website. It's fast and easy for your clients to choose a gift certificate, preview it, and then email or print it immediately.
- Increase out-of-town and last minute sales.
- Save staff time — no filling out certificates and mailing by hand.
- Beautiful designs are automatically branded with your logo.
- Mimics the look-and-feel of your existing website.
- Gift certificate sales are automatically transferred to your Millennium database.
What are the caveats or issues?
The three biggest caveats are:
- SpaBoom does NOT send credit card information to Millennium. You will still need to process credit cards manually, or through an online merchant account. More information is available.
- Client matching. SpaBoom attempts to match GC buyers with an email address. If no match can be found, a new client record is created for the buyer in your Millennium database. SpaBoom does NOT attempt to match GC recipients. So, a new client record is created for all new GC recipients in your Millennium database.
- Network adjustment. SpaBoom will need to reach your Millennium machine over the Internet, which may require some adjustments to your local network. To do this safely, securely and effectively, this may require the services of a network engineer or IT person.
We have additional information in our Post Install Q&A, as well as our implementation guide. For more information about Millennium, please check out the Harms Website.
Remember, our client services team is hear to help you! Call us at 800-940-0458, x2, for assistance, questions or guidance!
Posted in Millennium by Harms, SpaBoom New Features, General • Share • Trackback
April 4th, 2007 at 10:25 am
So what are the real benefits of Millennium?
April 4th, 2007 at 3:48 pm
The main benefits are stability, frequent automated updates, community site with over 1000 participants, annual user group with upward of 600 attendees, 20 years of proven functionality, rated #1 spa software by American Spa software, group booking, sell blocks of gift certificates in 30 seconds, security, package and gift certificate tracking that is quick and flexible (family members can share package/series, and many more benefits. It's backed by a ONE YEAR money back guarantee (no questions asked) and used by some of the most prestigious spas and salons in the world. Big names you'd recognize are Nordstrom's, Glen Ivy, Aveda Institutes, Macy's, Georgette Klinger, Bumble and Bumble, Robert Andrew, Depok Chopra Spas, and many more. Online booking, wireless data access and other features can be added on to enhance your client offerings. Client retention and growth indicator analysis are the features that Millennium is known for. Give me a call with any questions you might have at 888-813-2141. Data conversions from all major competitors like spa biz, elite, prosalon, spa soft, salon iris and more.
April 6th, 2007 at 4:20 pm
I may be not looking at the instructions clearly enough but I don't see that there are really any changes from the way that we have been doing this for the past year… am I missing something here???
April 7th, 2007 at 9:27 am
Hi Laurie,
It's a new benefit to spas and salons with Millennium software. Instant GCs are automatically updated in Millenium. If you're not using Millennium, then nothing has changed.