How Instant Gift Certificates save spas time
February 3rd, 2006 • Posted by Stephany Toman • Permalink
Time is money. We’ve been told this from our earliest days in business. Availing ourselves of tools that simplify the spa management process by reducing time spent on certain activities is one way we can use that precious time commodity more effectively.
Instant Gift Certificates allow your front desk people to focus on answering the phone, greeting your clients, selling retail product and scheduling services. We’ve found that a significant amount of our spas spend far more time and energy on the traditional gift certificate fulfillment process than they’d like.
When clients can print (about 75% do this) or email (the remaining 25% choose this method) gift certificates at all hours of the day and night, 24/7, your front desk is relieved of that responsibility, freeing staff time up to develop stronger relations with each client (encouraging scheduling their next appointment before they leave your spa this time, for example.)
Time is money, literally, and the more you can manage to save and use in profitable ways, the better your spa’s bottom line will fare.
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